Support Engineer Responsibilities and Duties Need to be with Good communication Good System handling knowledge especially with MS Office and MySql also with operating system knowledge. Respond to partner and customer inquiries through email and telephone. Input customer interactions in support CRM application. Oversee and follow-up on open customer issues. Develop customer relationships through professional, dependable and accurate interactions. Deliver company products and installations to customers. Reply to customer mission critical issues outside business hours. Travel to customer sites for high profile issue resolution. Present training modules…Continue Reading “Support Engineer”